March 27, 2013

SOLVED: Wireless Limited Network Connectivity


Issue: Wireless connection never completes and shows "Limited Network Connectivity" or it does connect and intermittently disassociates and/or shows "Limited Network Connectivity".

Other Symptoms:

  • System Event ID 5060 for the Wireless device:
\Device\NDMP35
Intel(R) Centrino(R) Ultimate-N 6300 AGN

0000: 00 00 08 00 02 00 38 00 ......8.
0008: 00 00 00 00 C4 13 00 60 ....Ä..`
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
0028: 48 4D 41 43 A5 0F 00 00 HMAC¥...
  • Often unable to associate properly with a wireless router but works with other wireless routers

Solution: Disabled Quality of Service (QoS) on the router.  In some routers this may show as "WMM" or something similar.  Just disabling the QoS function altogether caused all wireless connection issues to go away.

Note: This issue occurred with my work laptop and my home wireless router.  The home wireless router worked with everything else - mobile phone, personal laptops, Apple TV, wireless tablets, XBox, wireless connected TVs, etc, etc.  Conversely, the work laptop worked with everything else: work wireless router, Internet sharing mobile phone, other routers, etc, etc.